If it’s time for a roof replacement, then you’re probably on the hunt for a contractor to get the job done right. This can feel like an overwhelming task, as there are many to choose from, and you want to be sure you hire a reputable roofer with experience. Before you make a decision, we highly recommend checking reviews of roofing contractors in your area.
Reviews and references provide peace of mind when it comes to the hiring process, as workmanship and customer experience speaks for itself. It allows you to build trust with your contractor, see some of their work, and hear from past customers what their experience was like. Keep reading to learn why it’s crucial to get reviews of roofing contractors before your roof replacement and how to get them.
Table of Contents
– Reviews of Roofing Contractors Can Build Trust
– Can Ask Customers About Their Experience
– Did the Contractor Protect Your Property?
– Did They Complete the Project on Time?
– How Was the Clean-Up Process?
– What Warranties Were Offered?
– Opportunity to Assess Workmanship
– Ways to Get Reviews of Roofing Contractors
– Asking the Right Questions
Reviews of Roofing Contractors Can Build Trust
When hiring a roofer, checking referrals and reviews of roofing contractors is a crucial first step
First and foremost, reviews of roofing contractors builds trust, and trusting your contractor is vital to your new roof investment. When you ask for reviews and references from your roofer, the trust-building process begins. But how do you get reviews of roofing contractors?
We recommend asking a potential roofer for references from the last three to six months. Asking for recent reviews ensures they aren’t just selecting reviews from customers that will undoubtedly give them a stellar recommendation. And if your roofer is willing to provide this to you, it shows they have nothing to hide when it comes to their work.
If a roofer is not willing to give you recent reviews or referrals, this is a huge red flag. This typically means they have something to hide, and that you should consider taking your business elsewhere. Asking for reviews of roofing contractors is the first step for a successful roof replacement, and can help you weed out the roofers who aren’t a good fit.
Can Ask Customers About Their Experience
After getting references and reviews of roofing contractors, the next thing you’ll want to do is reach out to clients on the list. This is the best way to get the scoop on a contractor, and is your chance to ask a former client about their experience. Below are a few questions to ask previous customers that will help you with the hiring process.
Did the Contractor Protect Your Property?
The crew at Elite Exteriors covered the above property’s landscape to protect it from damage during the roof replacement process
Reviews of roofing contractors will help you see if a contractor protected their customer’s property during their roof replacement. When a reputable contractor replaces your roof, protecting your property during the process will always be on the forefront. So, we recommend asking past clients if the contractor damaged any light fixtures, gutters, patio furniture, landscaping, etc. during the roof replacement process.
Did They Complete the Project on Time?
Roofer works diligently to complete roof replacement in a timely manner
How can reviews of roofing contractors help with the hiring process? It gives you a chance to ask the references if they finished the project in a timely fashion. If they did, that’s a great sign. If they didn’t, we recommend asking what reasons the contractor gave them for the delay.
How Was the Clean-Up Process?
Elite Exteriors uses a large magnet for a final sweep after any roof or gutter replacement as part of the clean-up process
References and reviews of roofing contractors also allow for you to ask about the clean-up process. This is an opportunity to ask if any debris or roofing nails were left behind once the project was complete. The last thing you want is to have a flat tire after running over a roofing nail in your drive way, all because the contractor you hired failed to clean up properly after your roof replacement.
What Warranties Were Offered?
The workmanship warranty a roofing company offers says a lot about their quality of work
References and reviews of roofing contractors allow you to ask about the workmanship warranty that was offered, and if it was presented in writing. Every reputable contractor should stand behind their work, and offer a decent workmanship warranty. Hiring a contractor with a strong workmanship warranty is crucial for your new roof investment.
Opportunity to Assess Workmanship
A recently completed roof, like the one pictured above by Elite Exteriors, is a great way to judge a roofer’s workmanship
References and reviews of roofing contractors provide the chance to see the quality of their work. Even if you don’t feel comfortable speaking with past customers, you can always drive by their house and take a look at their roof. Again, make sure the roof was replaced in the past three to six months, so you can see what a new, finished product looks like.
This is one of the best ways to see what you can expect if you hire this contractor. If the roof looks great, then this may be the roofer for you. With that being said, don’t just speak with one contractor about your roof. Talking to multiple contractors will give you options, and ensure you find the one that’s right for you and your roofing needs.
Ways to Get Reviews of Roofing Contractors
There are plenty of ways to get reviews of roofing contractors, online and in person
Now you know the three main reasons to get references and reviews of roofing contractors. With that in mind, you may now be wondering what is the best way to get them? Asking the contractor is the easiest way, but below are more ways to get recommendations and reviews of roofing contractors:
- Nextdoor: This is a great website to get reliable reviews of roofing contractors. This is a place where you can ask neighbors about the roofers they recommend, and why they recommend them. The plus side of using this website to get referrals is that only people in your neighborhood can respond.
- Google: Google is probably the first place people look for reviews of roofing contractors. While this is reliable in most cases, it’s important to mention that anyone can write a review, for better or worse.
- Facebook: If the contractor you’re wanting to hire has a business Facebook page, be sure to check there for reviews, as well. This is a good option because you can see the profile of the person who left the review, and can determine if their review is legitimate or not.
- Neighbors: Last but not least, if you see a sign for a roofing company in your neighborhood, be sure to check it out. You can see in person the roof they just completed, and even knock on the neighbor’s door to ask about their experience. The customer will either tell you about the wonderful experience they had, or warn you as to why you may want to consider working with someone else.
Asking the Right Questions
Knowing the right questions to ask will aid you in hiring the roofer that’s right for you
Now you know the importance of getting referrals and reviews of roofing contractors, as well as where to get them. All that’s left is to find the contractor that’s right for your roof replacement. Aside from referrals and reviews, it’s important to know what questions to ask a potential roofing contractor.
So, what questions should you ask a roofing contractor to know if they’re right for you? Elite Exteriors wants to help make the hiring process easy, which is why we created an article titled, “5 Questions to Ask a Potential Roofing Contractor [For Professionalism and Peace of Mind].” Knowing the right questions to ask goes a long way, and can help you weed out the contractors that may not fit the bill.
—
Elite Exteriors is the Southeast’s premier residential and commercial resource for unparalleled service, superior craftsmanship, and incomparable quality. And it’s all backed by an unprecedented lifetime labor and materials warranty! Not only are we fully bonded, licensed, and insured, but we can provide any references you may need, and are more than happy to answer any questions you may have. Give us a call today at 470-350-3024 for a NO-COST initial consultation and inspection, or fill out our online form for more information!